Job Opportunity - Customer Service and Sales Advisor (Permanent full-time contract)

Would you like to join our Sales and Customer Services Team at Vickers? 

We are currently looking for a Customer Service and Sales Advisor (Permanent contract / full time).

Job Description:  Customer Service and Sales Advisor

Role purpose:

• Assist in the administration of the customer service function with associated duties.
• Answering inbound calls from customers and prospects.
• Assisting with various sales projects.
• Build and maintain effective relationships with prospective and existing customers.
• Processing customer orders including liaising with the Finance, Production and Despatch teams to ensure timely delivery of customer orders.
• Updating the Vickers website, marketing emails, creating blogs and social posts. 

Key Accountabilities and Outputs:

• Maintain a high level of customer service and develop good customer relationships.
• Excellent telephone manner.
• Strong excel and word skills.
• Accuracy and attention to detail in administration.
• Commercial/sales experience preferred.
• Respond to website enquiries and follow up accordingly.
• Maintain accurate and up to date records on the business system.

Experience, Skills and Knowledge:

• Commercial / sales background.
• Proactive and assertive approach to prospects and customer accounts.
• Marketing and promotion experience preferred (knowledge of Canva, Buffer and Mailchimp would be an advantage).
• Team player

To register your interest, please forward your CV to sales@viclabs.co.uk